Programme & Project Management

We’ve managed initiatives to:

• Select systems:
  – Front Office
  – Middle Office
  – Back Office
  – CRM & Client on-boarding
  – Client Reporting & Communications
• Implement systems
• Select outsourcing partners
• Implement middle and back office outsourcing
• Move from one outsource partner to another
• Select a Global custodian
• Select a Fund custodian
• Move assets from one custodian to another

We are flexible and pragmatic in the way in which we manage programmes and projects, sometimes our clients ask us to use their own in-house tools and templates and sometimes they decide to use ours. Our tools and methodologies are based on the pragmatic use of the Prince2 methodology, however, we only use the tools required for job in hand and whilst recognising the need for an audit trail we try to keep bureaucracy to a minimum. Whichever tools we use we believe that strict programme and project governance is vital in order to keep scope and costs under control and to try to ensure that there are no nasty surprises along the way.

Some initiatives such as digital transformation projects tend to have rapidly changing or highly emergent requirements, in such cases we adapt our standard methodologies to incorporate an Agile development framework incorporating scrum and sprint techniques.

Case Study – European Retail Bank

• Gather requirements
• Produce the future state Operating Models
• Prepare, issue and score a Request for Proposal (RFP)
• Plan and organise due diligence workshops with the short-listed vendor
• Assist with commercial negotiations

Our assignment was then extended to manage the programme to implement the system and to work with the bank’s selected service provider to outsource the middle and back office operations for the Custody business

Case Study – Private Client & Institutional Stockbroker